FAQ

Is the pool heated and indoors?
YES, LAPS is an indoor swimming centre with a 16 metre heated pool ensuring that your childai??i??s lessons will not be interrupted during the colder winter months.

What are your trading hours and what lesson times are available?
Our trading hours are from 6am until 6pm Monday to Saturday; however we recommend that you call to make an appointment with our friendly staff to ensure that you are able to visit at a time where your questions can be answered and a suitable lesson time can be booked.

How long is each lesson?
Each one on one lesson is 15 minutes in duration. If you would like your child to have a longer lesson, this can be discussed with our staff upon booking a lesson time.

If I miss a lesson what happens?
If lessons are missed, there will be no make-up lesson or credit offered as these lesson times have been allocated to your child.

What do we need to bring to our lesson?
Your child will need a suitable swimming suit (including a swim nappy for babies/toddlers) and a swimming cap and goggles for children over 3 years of age. Goggles and caps are available to be purchased at LAPS Swimming Centre.

How do I pay for my childai??i??s lessons?
In order to make the payment process as simple as possible, invoices will be issued at the beginning of each term and will include all your childai??i??s lessons for that term. These invoices are payable within 7 days. Payments can be made by cash, cheque or direct deposit.

What qualifications do your instructors have?
All LAPS instructors are trained according to LAPS high standards. A Blue Card and AUSTSWIM Accreditation are held by all of our fantastic instructors.

Do you have toilets and showers available for use?
Yes, for your convenience LAPS has a toilet and shower available to all children and parents.

How do we get started?
Call one of our friendly staff to inquire about available lesson times. We hope to see you soon!